PEOPLE TRUST USMeet the Team
Phil BreedenPRESIDENT AND FOUNDER
The very first public adjuster in Tennessee, building his success into the oldest and largest public adjusting firm in Tennessee—FirstCall, Inc.
Angie PinsonBUSINESS MANAGER
With 16 years in customer service, administrative, marketing and accounting experience, she is the person to talk to!
Shannon RizzoCHIEF RELATIONSHIP STRATEGIST
Shannon is a seasoned entrepreneur with over twenty years of experience in operations management and strategic business development both domestic and foreign.
Chris CowanPUBLIC ADJUSTER
Chris Cowan is a Public Claims Adjuster, certified Project Manager, business owner and has over 21 years of experience. . .
Brad BessCLAIMS ANALYST
Brad holds a Bachelor’s Degree from Appalachian State University and has an extensive background in Sales and Marketing.
Heidi DiasCLAIMS ADMINISTRATOR
20+ years' experience in Corporate Customer Care to guide you in every step of the claims process.
Sarah AndersonFINANCIAL ADMINISTRATOR
She has six years of experience in non-profit accounting and three years of experience in public accounting
Shirine has over a decade of professional administration experience with a strong focus on customer service.
Matt McKinneyPUBLIC ADJUSTER
From Estimator to Project Manager. Matt has more than 20 yrs construction experience.
Brian DuffyPUBLIC ADJUSTOR
A graduate of the University of Memphis with a degree in criminology and a minor in Japanese.
Sarah LinPUBLIC ADJUSTER
Sara has spent the last 14 years of her sales career-dedicating her life to helping people
in her community by looking out for their best interest.
Esther MerrellDATA INTEGRITY ANALYST
Esther has over 15 years of experience in office administration and customer service.
Tanya ButlerSOL CONTENT SPECIALIST
Worked with 100's of clients, and insurance adjusters to build, verify and negotiate settlements far and above what the individual would have received on their own.
Dee SimpsonSOL CONTENT SPECIALIST
SOL Content Specialists exists to help people with their Personal Property Insurance claims when they have a large loss due to fire, weather, or water damage.