PEOPLE TRUST USMeet the Team

Phil Breeden

PRESIDENT AND FOUNDER

The very first public adjuster in Tennessee, building his success into the oldest and largest public adjusting firm in Tennessee—FirstCall, Inc.

Angie Pinson

BUSINESS MANAGER

With 16 years in customer service, administrative, marketing and accounting experience, she is the person to talk to!

Shannon Rizzo

CHIEF RELATIONSHIP STRATEGIST

Shannon is a seasoned entrepreneur with over twenty years of experience in operations management and strategic business development both domestic and foreign.

Chris Cowan

PUBLIC ADJUSTER

Chris Cowan is a Public Claims Adjuster, certified Project Manager, business owner and has over 21 years of experience. . .

Brad Bess

CLAIMS ANALYST

Brad holds a Bachelor’s Degree from Appalachian State University and has an extensive background in Sales and Marketing.

Heidi Dias

CLAIMS ADMINISTRATOR

20+ years' experience in Corporate Customer Care to guide you in every step of the claims process.

Sarah Anderson

FINANCIAL ADMINISTRATOR

She has six years of experience in non-profit accounting and three years of experience in public accounting

Shirine Shafizadeh

ADMINISTRATOR

Shirine has over a decade of professional administration experience with a strong focus on customer service.

Matt McKinney

PUBLIC ADJUSTER

From Estimator to Project Manager. Matt has more than 20 yrs construction experience.

Brian Duffy

PUBLIC ADJUSTOR

A graduate of the University of Memphis with a degree in criminology and a minor in Japanese.

Sarah Lin

PUBLIC ADJUSTER

Sara has spent the last 14 years of her sales career-dedicating her life to helping people
in her community by looking out for their best interest.

Esther Merrell

DATA INTEGRITY ANALYST

Esther has over 15 years of experience in office administration and customer service.

Tanya Butler

SOL CONTENT SPECIALIST

Worked with 100's of clients, and insurance adjusters to build, verify and negotiate settlements far and above what the individual would have received on their own.

Dee Simpson

SOL CONTENT SPECIALIST

SOL Content Specialists exists to help people with their Personal Property Insurance claims when they have a large loss due to fire, weather, or water damage.