PEOPLE TRUST USMeet the Team

Phil Breeden

PRESIDENT AND FOUNDER

The very first public adjuster in Tennessee, building his success into the oldest and largest public adjusting firm in Tennessee—FirstCall, Inc.

Angie Pinson

BUSINESS MANAGER

With 16 years in customer service, administrative, marketing and accounting experience, she is the person to talk to!

Chris Cowan

PUBLIC ADJUSTER

Chris Cowan is a Public Claims Adjuster, certified Project Manager, business owner and has over 21 years of experience. . .

Matt McKinney

PUBLIC ADJUSTER

From Estimator to Project Manager. Matt has more than 20 yrs construction experience.

Dawn Staudt

MARKETING AND LEADS SPECIALIST

With 15+ years of marketing experience, Dawn is excited to work for a company that helps clients get back on their feet after a loss.

Ken Hunt

CLAIMS ANALYST

Ken brings 25 years of business experience and work ethic to FirstCall. Ken believes that only results matter, especially when you are a First Call client who has experienced a loss.

Heidi Dias

CLAIMS ADMINISTRATOR

20+ years' experience in Corporate Customer Care to guide you in every step of the claims process.

Sarah Anderson

FINANCIAL ADMINISTRATOR

She has six years of experience in non-profit accounting and three years of experience in public accounting

Esther Merrell

DATA INTEGRITY ANALYST

Esther has over 15 years of experience in office administration and customer service.

Shirine Shafizadeh

ADMINISTRATOR

Shirine has over a decade of professional administration experience with a strong focus on customer service.