I was just walking through all the rumble, and you just forget I had this, or forget I had that. It was just a lot of stuff that I didn't realize. . . Then I talked to FirstCall and they said ``If you've got a toothbrush, write it down``. . . They came out with a pen and helped me write it all down. . . . I couldn't have got it done without FirstCall. . . . I was really pleased, when the insurance company made an offer, Dee and Tanya said ``Nah, we're gonna fight some more. `` Then they went to bat. It took about another week, but we made quite a bit more money.
When I brought the idea of FirstCall to the Condo Association board. . . they said ``No, no, no. We'll do this ourselves.`` But I told them, based on my experience, we are going up against the insurance companies. . . When FirstCall came out, they discovered additional hail damage on the roof. Well that was huge. Nobody knew this. No one from the board thought to bring it to our attention. It was a huge claim. FirstCall wound up getting us quite a bit of money for it. . . more than we would have ever gotten ourselves.
The best part with working with FirstCall, once I gave them the go ahead to represent me, the were very professional, they fought with the insurance company, they wouldn't take no for an answer, and we got results. . . and that's what counts. . . . First Call did the job right. I would recommend FirstCall. . . They've got your back for you.