Fire Claims

Is Fire Damage Covered by Your Insurance Policy?

    Under most property insurance policies fire damage is covered. However, it is important to note that there are certain instances which would result in a rejected claim due to arson and negligence. According to the National Fire Protection Association (NFPA), there were 490,500 structure fires in the United States in 2020, up 1.9 percent from 2019. If your property has been damaged by fire or smoke, we are here to help! We are experts in navigating the insurance claim process for property losses. We handle your claim with care, compassion and dedication to ensure you recoup the full value of your property loss.

 

The FirstCall Claims way

1

Review your policy

With a deep-dive into your multi-page policy, we will determine the available terms and conditions applicable to your claim.

2

Prepare Xactimate™ estimate

We document damaged property and contents and create an immediate pathway to recover your loss on a line-by-line basis based on current market prices.

3

Manage negotiations

We’ll present your full structure claim to the insurance provider, with tracking across all areas of coverage for your building. Then we’ll follow up frequently while the carrier is reviewing our figures, keeping you updated with our progress the whole way.

4

Settle the claim

Our goal is always to achieve our client's specific goal for their claim, whether they are interested in receiving the max settlement possible, or are prioritizing fast construction. Either way, we settle successfully for our clients.

Our field work separates us from attorneys.

Visits each damaged building to determine proper structure scope and contents loss

Provides documentation of claim value using the same software as insurance company

Typically has a maximum fee limit of 10% of the overall claim settlement

Only gets paid when the policyholder gets paid

ATTORNEY

Does not perform field work inspecting damaged sites

Does not prepare contents and equiptment inventories

Contingency fees can be as high as 30-40% of the settlement

May charge hourly rates for the work performed on the claim

FIRSTCALL CAN BE YOUR PARTNER FOR CLAIMS SUCCESS

We care that insurance claims are settled properly, whether we are involved or not. Our relationships with our clients matter and that starts with adding value right away. Give us a call and we'll give you our best advice on how we can help.

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